March 2009 Archives


Watermark Financial says of Lenders Online Training: 'The courses are simply fantastic!'

Sometimes when you get a great compliment you just have to share it. Elizabeth Braman is a partner in Watermark Financial, a Commercial Mortgage Brokerage in Los Angeles. She found our online training and shared

Posted Mar 31 2009 by Linda Keith

How lenders surprise & delight borrowers...and why

Okay, I suppose saying 'yes' to every loan request would be a delight. And in this environment would really be a surprise!I discovered that a friend and colleague, Simon T. Bailey of the Brilliance Institute,

Posted Mar 25 2009 by Linda Keith

Learning budget at your bank: Up or Down?

Elliot Massie is well known in the world of 'Learning', especially eLearning. In his newsletter Learning TRENDS he is putting out a nation-wide survey to assess what is happening with training budgets in all types

Posted Mar 23 2009 by Linda Keith

Has your bank reduced (or stopped) new business lending?

I have created a Linked In poll asking if your bank has reduced lending to new business customers, and if so by how much.  It's only one question, which you can answer quickly by clicking

Posted Mar 22 2009 by Linda Keith

Is Greed the Problem? Milton Friedman's opinion

What is greed? You often hear that it is the root of the economic problems we are now facing. In his book "Capitalism and Freedom" (1962) Milton Friedman (1912-2006) advocated minimizing the role of government

Posted Mar 18 2009 by Linda Keith

Working through Change at Work...the 'T' in SKATE

Dr. Patt Schwab of FUNDamentally Speaking works with business, government and non-profit organizations to work through the challenge of change. We have been working our way through her acronym, SKATE. She often presents on this

Posted Mar 16 2009 by Linda Keith

Dealing with Change: Accept before you can Act

In our continuing series on dealing with change, Dr. Patt Schwab helps us with her formula: When HELL Freezes Over: Ice S.K.A.T.E.We are working on the A...part two: Accept. Stages of Grief? If you are

Posted Mar 15 2009 by Linda Keith

8 Lender Lessons Learned (?) from the Credit Crisis

I am not at all sure lessons have been learned...yet. You'll find a good list, though, in the Feb 2009 RMA Journal article by J. Tol Broome Jr, EVP and Specialized Lending Group manager of

Posted Mar 11 2009 by Linda Keith

2 NEW C's of Credit! Apply these in your business borrower relationships

The six Cs of Credit (or 3 or 5) are taught to every lender when they first start out. Here are some: Character Capacity Capability Cashflow Collateral Coverage Context ConditionsI know, that is more than

Posted Mar 04 2009 by Linda Keith